Frequently Asked Questions
If you have a question and cannot find your answer here, please contact us directly.
Usage
Can I use CallAssist Mobile on my personal phone?

Yes, you can use CallAssist Mobile on your personal phone as long your personal phone is an Apple iOS or Android device. The app is designed to integrate business and personal use seamlessly. It allows you to manage business calls and messages without interfering with your personal number
Which mobile OS is supported?

CallAssist Mobile works on Apple iOS and Android.
Installation / Technical
Which mobile OS is supported?

CallAssist Mobile works on Apple iOS and Android.
Administrative
How can I purchase a subscription?
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You can easily purchase a subscription via the in-app subscription pop-up after login, through the Apple App Store or Google Play Store. If the desired number of users is not listed, please contact us.
What are the costs of CallAssist Mobile?

The costs can be split in 2 sections:
- The first is the monthly subscription to use the mobile app.
- The second are extra cell phone provider costs. The moment you start an outbound call in CallAssist Mobile the app tells FusionPBX to call you on your mobile number. When you pickup FusionPBX starts making the call to the number you want to call. FusionPBX is making 2 calls at that moment: a call to your mobile phone and a call to the chosen outbound number. The callback to your mobile phone is an extra call that can be charged by you cell phone provider.